FAQ's
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Is your jewellery pre-owned?
Yes. Our collection consists of carefully selected pre-owned jewellery, chosen for its exceptional quality, condition, and enduring appeal. Each piece is individually assessed before being offered for sale.
How do you ensure authenticity and quality?
Every item is examined by experienced specialists who assess authenticity, craftsmanship, gemstones, and precious metals. We only acquire jewellery that meets our exacting standards.
Is pre-owned jewellery a good investment?
Select pre-owned jewellery can offer excellent long-term value, particularly pieces with strong design, provenance, rarity, or by renowned designers. Our expertise lies in sourcing jewellery with lasting desirability and investment potential.
Do your pieces come with certificates or documentation?
Where available, original certificates or documentation are provided. Independent gemstone reports or valuations can also be arranged upon request.
Can I view jewellery before purchasing?
Yes. Private, appointment-only viewings can be arranged for clients wishing to see pieces in person. All viewings are conducted discreetly and by prior arrangement.
Do you offer resizing or restoration services?
We can arrange professional resizing or sympathetic restoration where appropriate, ensuring the integrity and character of the piece is preserved.
Do you offer insured delivery?
All purchases are dispatched using secure, fully insured delivery services within the UK and internationally.
Can I reserve a piece?
We may be able to hold a piece for a short period, subject to availability. Please contact us to discuss a specific item.
What payment methods do you accept?
We offer a range of secure payment options. Please contact us if you have any specific payment requirements.
What is your returns policy?
Returns are considered in accordance with our terms and conditions. We encourage clients to contact us promptly to discuss any concerns.
Do you buy jewellery from private clients?
Yes. We actively purchase antique, vintage, and designer jewellery, offering competitive prices, immediate decisions, and discreet, confidential transactions.
How should I care for pre-owned fine jewellery?
Proper care ensures longevity. We recommend careful storage, gentle cleaning, and avoiding unnecessary wear or exposure to chemicals. Individual care advice is available on request.